Privacy Policy

Vaishali Fashions (“Company”, “we”, “our”, or “us”) operates the website www.byvaishali.com (“Website”). We are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from our Website, whether as a guest or a registered user.

By accessing or using the Website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing and shipping address, payment details (processed securely via third-party gateways).
  • Order Information: Products purchased, order history, returns, and customer support interactions.
  • Automatically Collected Information: IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies.

You may browse the Website without providing personal information; however, certain features such as placing orders or contacting us require providing necessary details.

2. Use of Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and important service messages
  • Improve our products, services, and Website experience
  • Send promotional communications (only if you opt-in)
  • Prevent fraud and ensure platform security

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and improve our services.

You can choose to disable cookies through your browser settings; however, some features of the Website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Payment gateways, logistics partners, and service providers required to fulfill orders
  • Shopify and related e-commerce infrastructure providers
  • Legal or regulatory authorities when required by law

All third-party service providers are obligated to protect your information and use it only for the intended purpose.

5. Data Security

We implement reasonable security practices and procedures in compliance with the Information Technology Act, 2000 and applicable Indian laws to protect your personal information.

While we take strong precautions, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You have the right to:

  • Access, review, or update your personal information
  • Withdraw consent for marketing communications
  • Request deletion of personal data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Vaishali Fashions
401, 4th Floor, Twin Tower,
Sahara Darwaja, Ring Road,
Surat – 395002, Gujarat, India

Email: support@byvaishali.com
Phone: +91 22 6809 3200